FAQ

FAQ

Please tell us what you need! Our team will be happy to assist you.

What services does Terra Global offer?

Terra Global is a logistics and sourcing intermediary company. We offer services to purchase products from Turkey and ship them worldwide — for individuals and businesses alike.

Yes, we can deal with any supplier you choose within Turkey. We also provide supplier verification and product quality checks on your behalf.

Yes, we offer package consolidation services from multiple suppliers in our Turkish warehouses, then ship everything in one package to reduce costs.

Absolutely! We inspect the products and ensure they meet the required specifications before shipping them to you.

We offer multiple shipping options including air, sea, and land shipping depending on the destination, quantity, and budget.

Delivery time depends on the shipping method and the destination country.
Air shipping typically takes 3 to 7 business days, while sea shipping may take 15 to 30 days.

Yes, we provide customs clearance services in some countries through our agents, or we guide you to the best method depending on your country.

Yes, we provide a tracking number after your parcel is shipped. You can monitor the shipment status online.

We support several payment options, including bank transfers, Western Union, online payments, and some international cards.

Yes, we handle small/partial orders, as well as wholesale requests for companies and business projects.